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Lead program and integration delivery for major payer/TPA accounts, solve complex client data-integration problems, manage delivery cadence and Jira intake, serve as primary client escalation point, and build/tune AI agent teams to automate diagnostics, reporting, and workflows.

As a Senior Account Executive, you'll lead pipeline generation and deal closures with SMBs and Enterprise customers in healthcare, focusing on ethical sales and customer relationships.

Software Engineers will build AI agents for LiveFlow, focusing on designing integrated agent-driven systems to enhance financial software operations while ensuring data security and compliance.

The Sales Development Representative will build the outbound process for a new vertical, reaching prospects and driving sales pipelines, while collaborating with senior leadership.

Own the commercial relationship for approximately 100 B2B SaaS customers, managing renewals, expansion deals, pricing, forecasts, escalations, and executive relationships. Build the account management function, including renewal calendars, playbooks, QBR criteria, CRM workflows, and referral programs. Partner with CSMs, Marketing, Operations, and Engineering, while representing the company at construction industry events.

Build and lead production AI engineering solutions for client engagements, including agentic systems, RAG pipelines, vector retrieval, MCP integrations, evaluations, observability, and guardrails. Partner with architects and consultants, coach client engineering teams, and take AI systems from prototype through monitored production deployment. The role also contributes to internal AI products and reference architectures.

Design, build, and operate scalable distributed backend services (Node.js/TypeScript, Python/FastAPI) using event-driven patterns. Ship end-to-end features including frontend when needed, integrate LLMs reliably, improve CI/CD and developer tooling, lead architecture and mentor engineers, and ensure system reliability, observability, and scalability on Kubernetes/AWS.

Lead strategic presales architecture and technical engagements for State, Local, and Higher Education customers across North America. Design secure hybrid integration and modernization strategies, support RFPs and public procurement evaluations, lead proofs of value, and communicate with technical and executive stakeholders. Coordinate internal specialists and partners across iPaaS, API Management, master data management, and AI initiatives while addressing public-sector compliance, data sovereignty, runtime infrastructure, and network security requirements.

Design and maintain automated testing frameworks for cloud-scale distributed systems. Build performance, load, stress, integration, API, end-to-end, chaos, security, and infrastructure tests. Integrate continuous testing into CI/CD pipelines, analyze observability data, validate Kubernetes and microservices environments, and collaborate with Engineering and SRE teams to improve reliability. The role also participates in on-call rotations and helps establish QA strategy and standards across GPU infrastructure, serverless endpoints, storage, billing, and event-driven systems.

Provide first-line technical and non-technical support through email, phone, chat, and video. Manage and resolve L1 tickets, troubleshoot system behavior and configurations, document solutions, explain technical issues clearly, and escalate complex problems to L2 or engineering teams. The role requires shell scripting, Python, SQL, REST APIs, GraphQL, and customer support experience, with possible weekend and allocated-shift availability.