Top Tech Jobs & Startup Jobs in NYC, NY

The Technical Support Engineer provides technical support for property management solutions, troubleshooting issues, educating customers, and collaborating with teams for complex challenges.

Own the full B2B sales cycle from prospecting and qualification through negotiation, closing, account expansion, renewals, and post-sale relationship management. Build trusted customer partnerships, conduct site visits, represent the company at industry events, and collaborate with leadership, product, and design teams to incorporate customer feedback. The role is remote, focused on U.S. time zones, and requires significant domestic and international travel.

Develop Canvas and Model-Driven Power Apps for web and mobile, automate workflows with Power Automate, and integrate data from Dataverse, SharePoint, SQL Server, and external APIs. Build Power BI dashboards, troubleshoot performance and bugs, manage security roles, gather requirements, train users, and maintain applications. The role also involves Power FX and optional pro-code development using JavaScript, HTML, CSS, or C#.

Lead FP&A for global enabling functions, driving annual budgeting, forecasting, long-range planning, resource optimization, performance reporting, scenario analysis, process improvements, and executive decision support across multiple regions.

Leads cost accounting policies, allocation methodologies, profitability analysis, financial modeling, budgeting, forecasting, month-end close, variance analysis, and management reporting. Builds business cases and ROI analyses, supports intercompany accounting and compliance inquiries, and improves financial processes through scalable technology and self-service reporting. Partners with operational teams to improve cost performance and standardize controls.

Leads the design, development, deployment, maintenance, and support of scalable web applications. Responsibilities include coding, debugging, code reviews, API-first development, performance optimization, testing, cloud-native deployments, database and caching strategy, production monitoring, incident response, mentoring engineers, and cross-functional collaboration with product, design, customers, and vendors.

Handle guest and host support cases across chat, email, phone, and SMS. Resolve booking issues, mediate disputes, process cancellations and adjustments, and use AI tools and knowledge bases to draft accurate responses. Track response-time and quality metrics, maintain detailed case notes, escalate appropriately, and identify recurring policy or product issues for leadership. Participate in team standups and contribute to a collaborative remote culture.

Manage a high-volume sales pipeline, present accounting and tax services through Google Meet, educate small business clients, build relationships, follow up throughout the sales cycle, and maintain accurate CRM records. The role requires consultative selling, strong communication, disciplined time management, technology adaptability, and achievement of sales targets in a fully remote environment.

Leads Scrum delivery across multiple product and platform teams, facilitates ceremonies, removes impediments, mentors Scrum Masters, and drives Agile adoption and continuous improvement. Partners with Product Owners, engineering leaders, and senior management to improve delivery predictability, prioritize backlogs, track metrics, manage risks, and establish consistent processes. Uses Azure DevOps and generative AI tools such as Claude and Copilot to improve productivity and delivery quality.

Leads support, administration, service delivery, reporting, vendor relationships, and lifecycle management for financial and administrative applications. Oversees application incidents, operational metrics, business intelligence solutions, dashboards, upgrades, integrations, and continuous improvement. Partners with Finance, Accounting, Billing, Procurement, HR, and other stakeholders while managing and developing support and operations teams. Supports platforms including Elite 3E, Intapp, UKG, Power BI, and SSRS.